Archive for October 2020

Congratulations YVW

Congratulations Yarra Valley Water, awarded Customer Experience Team of the Year at the recent Ashton Media Customer Experience Awards. Yarra Valley Water was recognised for its ‘outside in’ approach to identifying opportunities across the customer journey and delivering innovative solutions to address customers’ needs. Yarra Valley Water said this was all made possible through the creation of the…

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Nominations are open

Nominations are now open for the IPAA Victoria Leadership in the Public Sector Awards 2020 honouring the energy, expertise, and dedication of teams and organisations working in, and with, the Victorian public purpose sector across all three levels of government. Nominations can be submitted by IPAA Victoria Personal members, IPAA Victoria Fellows, or employees of IPAA Victoria…

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Water Sector Macro Trends

Megatrends have been defined by the CSIRO Futures Team as ‘significant shift in environmental, economic and social conditions that will play out over the coming decade(s)’. Megatrends prescribe a possible future that could have impacts across societies, industries and economies. Within this arrangement, Macro Trends are those that specifically have an impact on our industry.…

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