Posts Tagged ‘HULA’

VicWater presented an updated draft Guideline for Unexplained High Usage and Undetected Leak Enquiries at the IWA Customer Services SIG on 30 July and circulated a copy of the draft to water corporations and stakeholders. The updated draft has been developed by a working group, chaired by Kerrie Clark (YVW) with representatives from water corporations,…

Drafting the updated VicWater Unexplained High Usage and Leakage Allowance Guide has commenced. This follows the endorsement of a series of policy changes by a working group consisting of water corporations, ESC and EWOV. The policy changes address matters such as the allowance cap, and application requirements. A complete draft will be circulated during July…

VicWater held a workshop 20 April to identify principles and policy options for the updated VicWater High Usage and Leakage Allowance Guideline. The workshop include active participation by staff from the Essential Services Commission and the Energy and Water Ombudsman Victoria. Work is now focusing on summarising workshop outcomes and preparing detailed proposals to be endorsed…