Posts Tagged ‘HULA’

VicWater High Usage and Leakage Allowance guide review

VicWater presented an updated draft Guideline for Unexplained High Usage and Undetected Leak Enquiries at the IWA Customer Services SIG on 30 July and circulated a copy of the draft to water corporations and stakeholders. The updated draft has been developed by a working group, chaired by Kerrie Clark (YVW) with representatives from water corporations,…

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VicWater High Usage and Leakage Allowance guide review

Drafting the updated VicWater Unexplained High Usage and Leakage Allowance Guide has commenced. This follows the endorsement of a series of policy changes by a working group consisting of water corporations, ESC and EWOV. The policy changes address matters such as the allowance cap, and application requirements. A complete draft will be circulated during July…

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VicWater High Usage and Leakage Allowance guide review

Following the workshop on 20 April, VicWater formed a sub-working group to develop detailed policy positions for the updated VicWater High Usage and Leakage Allowance Guideline. The sub-working group met twice during May and has now shared recommendations with the Essential Services Commission and the Energy and Water Ombudsman Victoria. After an opportunity to provide…

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VicWater High Usage and Leakage Allowance guide review

VicWater held a workshop 20 April to identify principles and policy options for the updated VicWater High Usage and Leakage Allowance Guideline. The workshop include active participation by staff from the Essential Services Commission and the Energy and Water Ombudsman Victoria. Work is now focusing on summarising workshop outcomes and preparing detailed proposals to be endorsed…

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High Usage and Leakage Allowance

VicWater has appointed Paul Pretto to assist the review and redrafting of the VicWater High Usage and Leakage Allowance (HULA) Guideline. Paul Pretto, VicWater and YVW Chair of the HULA Working Group met with the Energy and Water Ombudsman and representatives from the Essential Services Commission March 24 to gain their preliminary input in the…

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