Customers
Yarra Valley Water marks first anniversary of One Stop One Story Hub
Release Date – 10 November 2022 An innovative digital platform – the One Stop One Story Hub – is helping people in financial difficulty to access the support they need from…
Read MoreNew sewerage system for Monbulk
Yarra Valley Water has completed work to expand the sewerage system to Monbulk enabling 900 residents to get rid of their septic tanks. Managing Director Pat McCafferty visited the area…
Read MoreGMW driving down debt to ensure sustainability
Goulburn-Murray Water (GMW) is taking a firm stance on debt recovery to ensure it can continue to pass on efficiencies to customers paying their fair share. Unpaid debts lead to…
Read MoreColiban Water plans for water security with new pricing plan
Coliban Water is inviting customers to comment on its Community Draft, which is a summary of the intended levels of pricing and investment for the next five years. Managing Director…
Read MoreColiban Water releases Community Draft for customers
Coliban Water is inviting customers to comment on its Community Draft, which is a summary of the intended levels of pricing and investment for the next five years. Coliban Water…
Read MoreColiban Water prices rise lower than inflation
Coliban Water is heading into its fifth and final year of the current pricing determination, which was submitted to the Victorian Essential Services Commission (ESC) in 2017, and has met…
Read MoreCustomer insights help shape Gippsland Water’s future water services
More than 3,500 customers have helped shaped Gippsland Water’s plans and pricing for the next five years. Over the past 18 months, local community groups, businesses and residents have shared…
Read MoreConsolidated billing made easy
Aptumo makes life easier for Australian water utilities and their customers with consolidated billing For most of us, receiving just one water bill is enough. As long as it’s…
Read MoreAptumo makes life easier for Australian water utilities and their customers: Supporting customers through financial hardship
Matt Bowd has recently joined the Aptumo team in Australia as General Manager and has extensive water utility experience, including billing. He is keen to connect water utilities with a…
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