As digital payments boom, there is a growing need for service providers to review how their customers can make payments.
Research from American Express shows Victorian Residents and Small Businesses increasingly want to use their American Express ®Cards to pay for essential services, including water and utility bills. 1
American Express is known to many VicWater members, both as a sponsor of the Annual VicWater Conference and as a payment provider across tiers of government, government agencies and statutory bodies across Australia.
With growing demand for American Express acceptance, American Express can help VicWater’s members improve their customer preferred experience by providing them with more choice in how they make their payments.
Who is American Express?
American Express — or Amex as it is also known — is a leading issuer of Personal, Small Business and Corporate Credit and Charge Cards.
Acceptance of American Express has never been greater.
More places continue to welcome American Express payments, giving Amex Card Members more places to use their cards. Since 2017, we have more than tripled the number of locations worldwide that accept American Express to more than 89 million.
Why should VicWater members partner with American Express?
- Every year, American Express conducts a ‘Perception of Coverage’ survey among its Card Members who consistently say a top priority place they want to use their Cards is on government services, including paying water and u
- American Express Card Members spend 4.7 times more than non-American Express Card Members across the government services industry. 2
- American Express is the largest issuer of cards for small businesses in Australia3 and can help small business customers pay their bills on time with cards that offer up to 55 days of extended cash flow benefits. (T & Cs apply)
Other benefits of accepting American Express
With more and more Australians using American Express, there are many benefits from giving your customers the freedom to pay with their preferred Card of choice.
Partnering with American Express may help enable VicWater’s members to:
- Increase the speed of payments, helping their customers to pay on time.
- Provide flexibility and reward benefits to residents and small businesses.
- Support local businesses to better manage cashflow. (https://www.americanexpress.com/en-au/credit-cards/all-cards/business/?inav=au_menu_cards_business_cards_view_all_business_cards)
- Access valuable data on payments and transactions.
How can you work with American Express?
Contact Lisa Amad Senior Strategic Partnership Manager lisa.m.amad@aexp.com.au 0411 731 588.
Source *1: American Express 2023 Perception of Coverage Research Report
Source: *2 Multiplier for Visa, MasterCard Data and Amex Credit and Charge provided by Argus Data Services year Ending December -2023, Proxy applies to Amex Internal data of Card Member spend
Source: *3 KAE, https://www.kae.com/ ranked on industry volume
