
NEWS AND UPDATES
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October 2025 VicWater Update
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October 2025
My favourite time on the VicWater calendar each year is our Annual Conference, which took place last month at Park Hyatt Melbourne with over 200 delegates in attendance.
October 2025
Carbon Offsets Project
September has been a busy month for the Carbon Offsets project with three major achievements having been made.
October 2025
Last month I had the pleasure of facilitating a panel at the VicWater Annual Conference on the very broad topic of Innovating the Customer Experience. My first thought was, “I know nothing about customer experience!” but I promptly said yes anyway, because being out of my comfort zone is something I have been trying on…
October 2025
Hi and welcome to the IWN October Update
After a busy few weeks with the VicWater Conference, project launches and developing new opportunities, we are gearing up for some exciting events just around the corner, here’s a snapshot of what’s been happening and how you can get involved.
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Read previous editions of VicWater Update
Central Highlands Water and TRILITY Training Services – Course places on offer
TRILITY Training Services and Central Highlands Water are conducting NWPTRT040 Operate and control digestion processes training in Ballarat W/C on 17 - 19 September. They have some spare [...]
More ways to pay supports a better customer experience: Partnering with American Express
As digital payments boom, there is a growing need for service providers to review how their customers can make payments. Research from American Express shows [...]
Understanding beneficiaries in super
Nobody likes to think about what would happen when they die. But your super is likely to be one of your most valuable assets so it’s important to think [...]
Clearwater Training
Upcoming Clearwater training Clearwater has an exciting program of events coming up in the second half of 2024 supporting skills, knowledge and network development to drive the [...]
Central Highlands Water welcomes First Nations appointment to Board
Central Highlands Water were pleased to announce the appointment of proud Gunditjmara woman, Renee Bosworth, as an Independent Aboriginal Delegate to the Board last month. Ms Bosworth, [...]
Barwon Water achieves full switch to renewables
Barwon Water’s services are being delivered by net-zero emissions electricity, with all its facilities now powered by 100 per cent renewables. In a major milestone, the organisation [...]
Yarra Valley Water named top ranking water company on Financial Times Climate Leaders List
Yarra Valley Water has been named the top-ranking water company on the prestigious Financial Times Asia-Pacific Climate Leaders list for 2024 – for the second year in [...]
UV upgrade at water filtration plant shines a light for Myrniong
Greater Western Water (GWW) customers in Myrniong are benefiting from improved water quality following a $1 million upgrade to their local water filtration plant. The upgrade [...]
New underground water pipeline provides TAFE students with hands-on learning experience
Future tradies learned about the installation of a new underground water pipeline that will service 400,000 Melburnians, when Melbourne Water invited a group of Swinburne TAFE plumbing and welding [...]
Moe water supply protected with riverbank planting
Gippsland Water has safeguarded a key piece of Moe’s water network by planting more than 8,000 native trees and shrubs along Tanjil River near Tanjil South. [...]
Wet weather storage upgrade for Boneo
South East Water is upgrading an existing wastewater lagoon at the Boneo Water Recycling Plant to manage increased flows during wet weather events. The new emergency storage lagoon will [...]
IWN Hackathon – 20 September 2024
In a first for the Victorian Water Industry, IWN will be conducting a Data and Analytics Hackathon with the problem statement – “How might we use data and analytics [...]









